“You did not fail.”

The words were repeated gently but emphatically to the beleaguered supervisor, his eyes misting as if hearing the phrase seemed to strike a chord.

His strong sense of professionalism and orderliness, while they were assets for his role, were interpreted by his co-workers as being authoritarian and abrasive. The systems and procedures he had designed to ensure compliance with industry quality standards were appropriate, but he wasn’t getting cooperation from his team for implementation.

The supervisor’s intentions were clear and in line with corporate management’s requirements to ensure compliance with the quality rules, but these drivers were not enough to fully engage and motivate his team members to ensure whole-hearted, sustainable implementation.

He was using negative motivators like ordering, forcing and even threatening staff to co-operate.  He didn’t usually behave like this, but being under pressure himself to achieve the required quality targets was bringing out traits that were detrimental to his leadership potential and even his professional reputation.

He Did Fail, But

The supervisor was between a rock and a hard place.  Stringent corporate goals, tight timelines and uncooperative staff were causing increasing frustration, driving a deepening rift between him and his team. Consequently, he felt as though he had failed in his role and was ready to quit.  It was time to take an urgent step back, review the situation quickly and objectively, and adopt new leadership tactics for achieving goals and improving working relationships.

“You did not fail.” Hearing these words began to dissolve the emotional gridlock that was preventing the supervisor from acknowledging that he had made some progress, but changing his behaviour was essential to ensure positive impact and to engender collaboration with his colleagues.

Empathetic guided reflection prompted the supervisor to examine his leadership and communication styles. Rapid workplace-oriented coaching led him to appreciate the advantages of rapport-building and influencing over being authoritarian when it comes to getting buy-in from team members and peers.

About two hours of guided reflection and coaching set this supervisor on a path of true personal development and leadership, gaining self-confidence and renewed enthusiasm along the way.  His working relationships began to improve almost immediately, and improved compliance with quality standards followed quickly.  The supervisor’s sense of personal success was reinforced, as he realized that his newly adopted motivational leadership style could engender true team spirit that got results.

Rapid workplace-oriented coaching. Increasing employee engagement, leadership development, effectiveness and retention – one person at a time.

Austin Freedman

30 thoughts on ““You did not fail.”

  1. Awesome text! I wish I found your site a lot sooner. At your blog I have realized many worthwhile facts and strategies which can be applied by everyone!

  2. Awesome write-up. I am a regular visitor of your site and appreciate you taking the time to maintain the excellent site. I will be a regular visitor for a really long time.

  3. I’m still learning from you, but I’m trying to achieve my goals. I certainly enjoy reading all that is written on your blog.Keep the articles coming. I loved it!

  4. I simply had to say thanks once again. I am not sure the things that I could possibly have used in the absence of the actual suggestions discussed by you directly on my theme. Completely was a very horrifying circumstance in my opinion, but taking note of the professional approach in which you handled it took me to weep for delight. I’m just thankful for the service and as well , expect you are aware of a powerful job you have been getting into instructing others thru a site. I know that you haven’t come across any of us.

  5. I just wanted to make a small remark so as to say thanks to you for all of the splendid concepts you are posting on this site. My prolonged internet search has been compensated with reliable facts and techniques to exchange with my colleagues. I’d repeat that we site visitors are rather blessed to live in a good website with many special people with helpful solutions. I feel truly grateful to have discovered your website page and look forward to plenty of more amazing moments reading here. Thanks a lot again for everything.

  6. I am glad for writing to let you know of the amazing discovery my cousin’s child went through reading through your webblog. She discovered a lot of details, including what it is like to possess an incredible teaching mindset to get men and women without hassle to learn about selected hard-to-do subject areas. You actually achieved more than we expected. Thank you for writing these warm and helpful, safe, explanatory and as well as fun tips on the topic to Kate.

  7. I’m extremely impressed with your writing skills and also with the layout on your weblog. Is this a paid theme or did you modify it yourself? Either way keep up the excellent quality writing, it’s rare to see a great blog like this one today..

  8. Excellent blog here! Also your site loads up fast! What host are you using? Can I get your affiliate link to your host? I wish my web site loaded up as quickly as yours lol

  9. Thank you for the sensible critique. Me & my neighbor were just preparing to do some research on this. We got a grab a book from our local library but I think I learned more from this post. I am very glad to see such fantastic info being shared freely out there.

  10. I truly appreciate this post. I’ve been looking everywhere for this! Thank goodness I found it on Bing. You’ve made my day! Thank you again!

  11. Howdy! I simply wish to give you a big thumbs up for the excellent information you have here on this post.
    I am coming back to your web site for more soon.

  12. I got this site from my pal who shared with me concerning this site and now
    this time I am visiting this site and reading very informative
    articles at this time.

  13. I always emailed this web site post page to all my associates,
    since if like to read it after that my links will too.

  14. I just want to tell you that I am just new to blogging and actually savored your page. Probably I’m going to bookmark your blog . You really have beneficial stories. Kudos for revealing your website page.

  15. Having read this I thought it was very informative.
    I appreciate you taking the time and effort to
    put this information together. I once again find myself spending a lot of
    time both reading and posting comments. But so what, it was still worth it!

  16. I just want to say I’m all new to weblog and seriously savored your web page. More than likely I’m going to bookmark your site . You really come with perfect articles and reviews. Bless you for sharing your web page.

  17. Everything is very open with a really clear description of the
    issues. It was truly informative. Your website is useful. Many
    thanks for sharing!

  18. It’s an amazing post designed for all the online viewers; they will get benefit from it I am sure.

  19. A motivating discussion is worth comment. There’s no doubt that that you need to publish more on this issue, it
    may not be a taboo subject but typically people do not talk about
    such topics. To the next! Cheers!!

  20. Wow! After all I got a web site from where I can actually obtain valuable data concerning my study and knowledge.

  21. Way cool! Some extremely valid points! I appreciate you writing
    this post plus the rest of the site is extremely good.

  22. I think this is among the most significant info for me.
    And i am glad reading your article. But want to remark on some
    general things, The website style is great, the articles is really excellent :
    D. Good job, cheers

  23. I am no longer sure where you’re getting your info,
    but great topic. I needs to spend some time studying much more or
    understanding more. Thanks for great info I was looking for this info for my mission.

  24. It’s an awesome post designed for all the online people; they will take advantage from
    it I am sure.

  25. Hi, I do believe this is an excellent web site.
    I stumbledupon it 😉 I am going to come back once again since i have saved as
    a favorite it. Money and freedom is the best way to change, may you be rich and continue to help other people.

  26. Hello There. I discovered your blog the usage of msn. This is a really well
    written article. I’ll be sure to bookmark
    it and come back to learn extra of your useful information. Thank you for the post.
    I will definitely comeback.

  27. Oh my goodness! Impressive article dude! Thanks, However I am encountering difficulties with your RSS.
    I don’t understand why I am unable to join it.
    Is there anybody else getting similar RSS
    problems? Anyone who knows the solution will you kindly respond?

Leave a Reply

Your email address will not be published. Required fields are marked *